Privacy Policy

1. Introduction

Welcome to Timeless Creations ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By downloading, installing, or using our application, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our application.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

• Register for an account or create a profile
• Fill out contact forms or request consultations
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us for customer support

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Project details and preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you use our application, we may automatically collect certain information about your device and usage patterns, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (pages viewed, features used, time spent in the app)
• IP address and approximate location data
• App performance and crash reports

3. How We Use Your Information

We use the collected information for various purposes, including:

• To provide, maintain, and improve our services
• To process your requests and respond to your inquiries
• To send you updates, newsletters, and promotional materials (with your consent)
• To personalize your experience and show you relevant content
• To analyze usage patterns and improve app functionality
• To detect, prevent, and address technical issues and security concerns
• To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., analytics, cloud storage, customer support)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to object to processing of your personal data
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our application is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our application, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Third-Party Services

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: